Privacy and Security
Complete Women’s Healthcare is concerned about the privacy of your medical information. Because conventional e-mail is inherently insecure, confidentiality of sensitive medical information cannot be assured. Therefore, sensitive medical matters should not be communicated through e-mail. Your e-mail messages may be processed by an assistant other than your physician. Face-to-face, patient portal or telephone communication should be used instead of e-mail to discuss sensitive medical matters.
Because the response time to your message can be as long as two (2) working days, e-mail should not be used for urgent medical matters that require more timely attention. E-mail is best suited for straightforward medical issues such as appointment requests or cancellations or general comments/questions ONLY.
All correspondence to us and from us will be documented in your medical record.
Types of Messages
Because e-mail is best suited for non-urgent issues, you should use it for request or cancellation of appointments or simple communication with the doctor and/or staff. Sensitive issues such as the results of tests or other medical issues will not be addressed by e-mail. You may access the patient portal located on the home page for all other issues. Please contact the office if you need access to the portal.
For urgent matters or medical emergencies, call 911. For less urgent matters that are best handled by the telephone or a face-to-face encounter with your physician, please call our office at (770) 622-9810 or use the secure patient portal.
Contact us with the form below: